Privacy Policy

1. Introduction

Welcome to FinCoach ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us through the information provided on our Contact page. This Privacy Policy applies to all information collected through our website (such as [YourWebsiteURL.com]), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Services").

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

2.1. Personal Information You Provide to Us

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information: Name, phone number, email address, mailing address, job title, contact preferences, contact or authentication data, billing address, debit/credit card numbers, and other similar information.
• Financial Information: We may collect data related to your financial situation, such as income, expenses, assets, debts, investment goals, and risk tolerance, when you use our financial coaching services. This information is treated with the utmost confidentiality.

2.2. Information Collected Automatically

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our "Cookies and Tracking Technologies" section below.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
• Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To send administrative information to you. This may include information regarding changes to our terms, conditions, and policies.
• To protect our Services. This includes efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service, specifically our financial coaching.
• To respond to user inquiries/offer support to users.
• For other business purposes. Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing activities. If you wish to exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails we send or by contacting us. Please note that even if you opt-out of marketing emails, we may still send you non-marketing transactional or administrative messages related to your account or our services.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or details to be included here). Generally, we use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under 18, please contact us.

9. Changes to This Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this notice, you may contact us by email at [Your Contact Email Address], by phone at [Your Contact Phone Number], or by post to:

For further inquiries, please visit our Contact Page.